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Frequently Asked Questions: Accountable Care Organizations & You

Common Questions

How does the ACO manage patient privacy?

Your privacy is very important to us. To help you get the best possible care, Medicare shares information with our organization about healthcare services provided to patients.

If you would like to prevent Medicare from sharing your personal information to the ACO, you can call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.

Where can I find more information about ACOs?

Visit cms.gov/ACO
Call 1-800-MEDICARE (1-800-633-4227) 24 hours a day / 7 days a week
TTY users should call 1-877-486-2048